I can't access my Goals

Are your goals loading forever and you never get to see them? We are aware that some users are experiencing this difficulty. This situation is due to an improvement that we have made in data storage. This change was made so that your information can be viewed by you more safely and quickly. However, all users must perform a migration.

Come with me and I'll explain exactly how to perform the migration to fix this situation. 😉

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To perform the migration, you will need to follow the steps below:

 Access Mobills Web (Using a computer);

Make sure your data on the web is exactly how you want it. Because your data on the mobile device will be the same as Mobills data on the web;

 After verifying your data on the web and seeing that it is as you wish, log out of your account on your cell phone;

Log in again and wait to sync;

Try again to access the Goals card.

Performing a new login the migration is done automatically. 😁

If your goals don't come back even after taking these steps, it's possible that Automatic Login has blocked the migration. But don't worry, here is an explanation of how to disable automatic login:

Open 'Chrome browser' in your phone;

 More options > Settings > Password;

 Search for Mobills and delete it from the list;

After that you will need to logout of your account and log in again by filling in the email and password fields manually, If the login was done automatically (without asking for a password) Mobills was not deleted in step 3

After performing the new login your migration will be successful and your goals will be back!

Any questions contact us on our support channel! :)